- Joined
- Feb 27, 2025
- Messages
- 1
- Country
- TomTom Model(s)
- GO 5200
Who thinks it's acceptable that tomtom have disconnected the builtin sim service that we paid for.
We could have purchased the lesser feature model (in my case the GO 520) at a cheaper price if we wanted to use bluetooth or wifi smartphone connectivity.
The tomtom 'no'support portal tell me that the service will be disconnected for all users using this facility and think a 25 euro offer is not enough to compensate for cancelling this important feature.
Sorry, I do not accept that the traffic subscription is for 'lifetime' but the SIM connectivity is not 'lifetime' (and I do not mean my 'lifetime' but the supported 'lifetime' of the PND). 2G is still active in the UK (and other countries) and still works for those not yet disconnected.
We could have purchased the lesser feature model (in my case the GO 520) at a cheaper price if we wanted to use bluetooth or wifi smartphone connectivity.
The tomtom 'no'support portal tell me that the service will be disconnected for all users using this facility and think a 25 euro offer is not enough to compensate for cancelling this important feature.
Sorry, I do not accept that the traffic subscription is for 'lifetime' but the SIM connectivity is not 'lifetime' (and I do not mean my 'lifetime' but the supported 'lifetime' of the PND). 2G is still active in the UK (and other countries) and still works for those not yet disconnected.
