Featured Places TomTom go expert plus

[VadimBelski]

What to do, my favorite places disappeared? Technical support hasn't been able to help for 2 months.

 

[Willy875]

What to do, my favorite places disappeared? Technical support hasn't been able to help for 2 months.

The only solution left to you is to re-enter your favorite places one by one via Plan-Tomtom.

 

[JuergenAMS]

There should have been a back-end fix released for this on 17 September. Can you sign out and back in on your GO Expert Plus?

 

[VadimBelski]

didn't help. more than 100 places disappeared.

There should have been a back-end fix released for this on 17 September. Can you sign out and back in on your GO Expert Plus?

 

[Willy875]

didn't help. more than 100 places disappeared.

On Plan-Tomtom, do you have your favorite places?

 

[VadimBelski]

On Plan-Tomtom, do you have your favorite places?

Not have plan TomTom, not have Tom Tom go expert plus, not have MyDrive

 

[JuergenAMS]

I would have expected a sync issue. Or rather, I would have hoped for. Unless there's another TomTom account with a different email address. Technical support can only see which device serial numbers are associated with an email address.