Error Message (after map download)

[YJewelle]

I have an XXL and when I try to do the map update I get the following message:

ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive1: This file is invalid (archive file): C:\Users\Yvonne\Documents\TomTom\HOME\Download\complete\map\USA__Canada___Mexico-3\USA_Canada_and_Mexico_P.zip

How can I fix this?

Thanks so much for any help.

 

[dhn]

See if something here helps:
HOME Error: Invalid TLV XML File

 

[Andy_P]

I would try deleting the corrupt downloaded map.

When I say delete, I mean copy it somewhere else first!
So find it in the
C:\Users\Yvonne\Documents\TomTom\HOME\Download\complete\map folder, and move the whole folder (it will be called something like USA__Canada___Mexico-3) to somewhere else on your PC or even an external drive.

Then when you re-connect to Home, it should allow you to download it again.

 

[Poncho]

Hi! I had the same problem a few moments ago, I left downloading the update and my computer went to sleep mode.

I tried deleting the corrupt map but didn't work.

What did work was to uninstall HOME and reboot, re-install it again, and was ready for the download with no problems.

Hope this works!

 

[dhn]

In the Control Panel, Power Saving Options, set it so the hard drive does NOT go to Hibernate or Sleep mode but is set to 'always on'