Corrupted SD smart media system

[nikolay167]

Hey!

I have smart fortwo recently I've tried to update my maps, and during the update, it corrupted official sd card. Could you please tell me, how can i redownload maps?
I still have 3 month warranty in my smart media connect it cannot see as connected SD card, which means it cannot trigger the updates, so the question is how can i trigger it? Maybe someone will help me to build config files using my s/n?

 

[dhn]

If you get no other assistance, there is this (international) number to call:

Russia
+31 20 850 1004 (International number, support provided in English only)
Monday - Friday: from 11:00 to 18:30 Moscow time

 

[nikolay167]

on the picture of smart connect you may see SD card is yellow which means not defined,even though its inside my laptop

 

[nikolay167]

If you get no other assistance, there is this (international) number to call:

Russia
+31 20 850 1004 (International number, support provided in English only)
Monday - Friday: from 11:00 to 18:30 Moscow time

is there a way to re-download maps for my serial number and not pay for a new SD card? I've called today UK support, and they have told me that this is a hardware problem, not our problem, a second time when I called them they hangup .. .

 

[nikolay167]

on the pictures you may see before update and after corrupted update its not even shows version of the map