I've already been participating in a number of forum discussions, but thought I would backtrack and introduce myself here.
I used a Magellan RoadMate 3050T (a.k.a. RoadMate 3000 with a bundled traffic kit) for about 2 years. After a particularly difficult and expensive map upgrade in November 2007 where I experienced Magellan's incredibly brain-dead technical support line to install a map that was a year old when it was released, my unit started locking up regularly, and I was wishing I'd bought another model.
In March, a thief discovered my wife had left the garage door open and that I'd left my GPS in my unlocked car. The insurance gave me money toward a replacement. I bought the 920T because it had all the features I had on my 3050T plus voice recognition, could pronounce street names, and best of all, daily map and POI updates from other members. (what? you mean I don't have to pay $70 for a year-old map next time? Oooo... I'm sold!)
TomTom seems to be more responsive to its customers when major bugs are found, which I like, but overall the device functionality is unchanged. With the 920T I don't have hard-locks which have to be cleared with holding down a button for 30 seconds like I had with the 3050T, but a quick adjustment requires a lot more menu navigation. For example, switching from the voice of John Cleese to a computer voice that can pronounce the street names when I find myself in an unfamiliar area requires...
1. Menu
2. Preferences
3. Change voice
4. Do you want to select from international voices too? Y/N -- choose no
5. Arrow around until you find a computer voice
6. Select the voice
7. First screen of voice preferences appears, click Done
8. Second screen of voice preferences appears, click Done
9. We've detected you've recorded your own voice. Do you want to use it? Y/N -- choose no
10. Choose Done from the Preferences menu
11. Choose Done from the Main menu
Yuck. Try doing that in a bad neighborhood. Someone really needs to do a usability study here and revamp the interface.
...but still, I have more confidence in the 920T's ability to navigate me to a valid POI than I had in my 3050T, so I'm happier now.
I used a Magellan RoadMate 3050T (a.k.a. RoadMate 3000 with a bundled traffic kit) for about 2 years. After a particularly difficult and expensive map upgrade in November 2007 where I experienced Magellan's incredibly brain-dead technical support line to install a map that was a year old when it was released, my unit started locking up regularly, and I was wishing I'd bought another model.
In March, a thief discovered my wife had left the garage door open and that I'd left my GPS in my unlocked car. The insurance gave me money toward a replacement. I bought the 920T because it had all the features I had on my 3050T plus voice recognition, could pronounce street names, and best of all, daily map and POI updates from other members. (what? you mean I don't have to pay $70 for a year-old map next time? Oooo... I'm sold!)
TomTom seems to be more responsive to its customers when major bugs are found, which I like, but overall the device functionality is unchanged. With the 920T I don't have hard-locks which have to be cleared with holding down a button for 30 seconds like I had with the 3050T, but a quick adjustment requires a lot more menu navigation. For example, switching from the voice of John Cleese to a computer voice that can pronounce the street names when I find myself in an unfamiliar area requires...
1. Menu
2. Preferences
3. Change voice
4. Do you want to select from international voices too? Y/N -- choose no
5. Arrow around until you find a computer voice
6. Select the voice
7. First screen of voice preferences appears, click Done
8. Second screen of voice preferences appears, click Done
9. We've detected you've recorded your own voice. Do you want to use it? Y/N -- choose no
10. Choose Done from the Preferences menu
11. Choose Done from the Main menu
Yuck. Try doing that in a bad neighborhood. Someone really needs to do a usability study here and revamp the interface.
...but still, I have more confidence in the 920T's ability to navigate me to a valid POI than I had in my 3050T, so I'm happier now.
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