can't connect to home or website

[NIT10ELIONS]

tomtom.com is down

and I have not been able to connect or sign in to tomotm home. any ideas?

 

[dhn]

Works for me right now.....

 

[jstoltz]

Try again

I did not have any problems logging onto the website or opening Home a few minutes ago.

 

[bq1985]

I was able to login as the same issue arose this morning also.

 

[NIT10ELIONS]

I tried to go on TOMTOM.COM on 2 different computers - still nothing

Still can not connect to HOME either. Arghhh

 

[dhn]

Still working.........try cleaning out your temporary internet file folder, cookies, etc. and try again. What's your browser?

 

[NIT10ELIONS]

Still working.........try cleaning out your temporary internet file folder, cookies, etc. and try again. What's your browser?

cleaned out everything. able to access www.tomotm.com now...but not HOME

This is the error message I am getting:




ERROR: 2152398862/#https://home.tomtom.com/redir/services: Error from server: The connection to the TomTom server timed out.
The connection to the TomTom server timed out.
Server function called: services
Error code: 2152398862 (NS_ERROR_NET_TIMEOUT)
URL: https://home.tomtom.com/redir/services
Stack:
0. chrome://tthome/content/logic/netutil.js:64
return new ServerError(message, status, uri);
1. chrome://tthome/content/logic/comm.js:382
this.cancelException = NetUtil.exceptionForStatusCode(this.request.channel.status, this.url.spec);
2. chrome://tthome/content/logic/comm.js:274
this.request.onerror = function() { me._done(false); }

Time: Fri, 13 Feb 2009 20:36:07 GMT

 

[bq1985]

I had this error when acquiring the map upgrade. Check your available hard disk space as this was the culprit. I had to move some files to my external drive and was able to acquire 4-5 gig additional space on the hard drive. I then proceeded with TT Home and it worked.

 

[NIT10ELIONS]

I had this error when acquiring the map upgrade. Check your available hard disk space as this was the culprit. I had to move some files to my external drive and was able to acquire 4-5 gig additional space on the hard drive. I then proceeded with TT Home and it worked.

" hard disk space " on my tomotm OR "hard disk space " on my computer (cause I have 40.7 gb free on my 'puter?

 

[NIT10ELIONS]

got it to work. for some reason I could not login to my home...now I can and was able to access

 

[bq1985]

On your computer.

 

[dhn]

He would have meant the computer.

Do you have, by chance, Microsoft's DOT NET FRAMEWORK installed? (check in Control Panel's Add/Remove Programs). If you find no reference att all, dl it from here, install it and then try running Home again.