Camper Max Go 7 - route not syncing from plan.tomtom, but places do // Solved //

[AnthonyA]

The route I just created on plan.tomtom will not sync with the device. All the accounts match and to test sync works I created a Place on the web, and it appears on device and vice versa. What has not synced is a saved route even though sync is turned on, I manually pressed sync, the pop-up says synched, yet nothing.

I have reset the device and installed the updates. Any advice much appreciated.

 

[Willy875]

This is just an idea, have you tried sending a route, departure, arrival between A and B without saving it.

 

[AnthonyA]

I haven't, thanks, worth a shot. I will try and let you know.

 

[AnthonyA]

This is just an idea, have you tried sending a route, departure, arrival between A and B without saving it.

It worked - Thank you. Before saving, using the export button is fine. Once saved, any of the sync buttons, although they pop up to say will sync, do not. Thanks, once again. I will drop TT a message to report the issue.

 

[gpst]

It worked - Thank you. Before saving, using the export button is fine. Once saved, any of the sync buttons, although they pop up to say will sync, do not. Thanks, once again. I will drop TT a message to report the issue.

My experience exactly (including Places syncing correctly) - which means that I cannot sync any already created/saved (or .gpx imported) routes to my phone Go Nav app, which renders the whole process useless - any response from TT support yet?

 

[Willy875]

My experience exactly (including Places syncing correctly) - which means that I cannot sync any already created/saved (or .gpx imported) routes to my phone Go Nav app, which renders the whole process useless - any response from TT support yet?

@gpst you should also read the replies to your posts. https://www.tomtomforums.com/threads/problem-loading-my-routes-into-tomtom-go-app.34118/#post-206563