Backup GO 2535TM

[Rainmaker]

My GO 730 just expired and I bought this 2535. Can anybody tell me how to back it up? When I connect it to the computer it automatically connects to My TomTom which doesn't have a backup feature and when I go into My Computer it doesn't show up as a drive or anywhere else I can find. I would dearly like to browse the drive but I can't do that if I can't find it. My Norton Backup also can't find it. WTF!! Also apparently it isn't compatible with TomTom Home.

 

[canderson]

My GO 730 just expired and I bought this 2535. Can anybody tell me how to back it up? When I connect it to the computer it automatically connects to My TomTom which doesn't have a backup feature and when I go into My Computer it doesn't show up as a drive or anywhere else I can find. I would dearly like to browse the drive but I can't do that if I can't find it. My Norton Backup also can't find it. WTF!! Also apparently it isn't compatible with TomTom Home.

These new units do not appear as external drives the way your 730 did, so don't expect to find it using any of the normal tools. The new ones are "web devices", which is to say, they're mini-servers that only respond to proprietary commands from MyTomTom and those communications are encrypted. Welcome to "lock out".

Until TomTom provides many of the "normal" features to the MyTomTom and these new devices, what you see is what you get. It was just recently that map updates and custom POI functions were added. We'll see if they finish the job sometime soon.

You're not the first to be frustrated by this as an ex-730 owner. See here:

https://www.tomtomforums.com/tomtom...35-2535-2505-via/24168-backing-up-2505tm.html

 

[Rainmaker]

Thanks, That helps inasmuch as I now know that I'm not a complete blithering idiot (or getting senile).

 

[canderson]

Thanks, That helps inasmuch as I now know that I'm not a complete blithering idiot (or getting senile).

Oh, YOU we trust. The development team in NL, well ... not so much!

Those of us who spend time dispensing advice (FWIW ) are not looking forward to helping users manage their problems on this new breed of TT. The platform doesn't allow us to suggest many of the standard approaches we've had to get a user out of a ditch. Used to be, we could have the user save his map folder to a PC, and format the whole mess and start over if need be. Not on these newer units.

All I can say is that as features exist or are added, be sure you keep backups of whatever you send to the unit that's unique. For example, be sure to keep copies of any POI data you send -- there's no way to back that data up from the unit at the moment.

 

[mvl]

You can back up favorites & POI on the GO2535, nothing else (at the moment).

On the MyTomtom taskbar icon, go to "add shared POI", and you can download favorites and POI to a backup file on your computer.

 

[canderson]

Apologies. Didn't realize backup was added concurrent with the ability to upload those items. What's the word on managing the key piece - the maps?

 

[dhn]

It's not 'backup' in the sense we use it as in "Backup the contents of your unit"........

 

[Rainmaker]

Thanks for the help. After reading around it looks as if I done bought a pig in a poke.