Thank you for contacting TomTom Customer Support regarding your question about the power shut off of your device. We are sorry for the inconvenience of the elimination of the automatic shut-off feature. This feature was eliminated because of a safety problem. If the device lost power while traveling, it would shut off and the user would be attempting to restart the route while driving. To avoid the device's prematurely shutdown, the power-off feature was eliminated from future versions of the software. This was a decision based upon customer feedback.
Since the elimination of the shut-off feature, we have again received significant customer feedback, which favors the return of this feature. We are presently reviewing this feature and are considering restoring it, offering it as an option or leaving as is. Thank you for your feedback and patience.
Once again, thank you for contacting TomTom. At TomTom, we believe in helping you find your way the easy way. Please feel free to contract us by phone at 866-486-6866, Monday through Friday 8:30 AM to 7:00 PM EST or by e-mail at TomTom.com using the Support Tab.
With Best Regards,
TomTom Customer Support Team