I'm an uber noob. I just got my TT ONE XL Monday. I plugged it in to my computer and all sorts of wonderful updates just started to happen on there own. Unfortunate for me one of them locked up the internet explorer and caused the disconnect device button to grey out. I powered off the device and unplugged the TT. You can see where this is going. I had to RMA the unit back to fort Worth. Now when I get back I don't want to screw it up again. I'm afraid I won't be able to back the unit up correctly. Anyone else have this much trouble?